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ATEX: Make Your Radios Work Smarter With Over the Air Programming

Eemits Requalifies for SafeContractor Accreditation

As we’ve previously established in our ATEX 12 pain points series, the right hardware in an ATEX environment is an ATEX radio. But how do you ensure your radios are programmed in the right way without having to experience downtime and delays to work on-site?

Today, we address this question by explaining how Over the Air Programming (OTAP) can keep your radios up to date in terms of software and features. 

What is Over the Air Programming?

OTAP refers to methods where new software, configuration settings, and even updating encryption keys to digital devices can be made virtually - instead of having physical possession of the device to make changes. 

If you think of it from the point of view of having an app on your phone. When a developer releases a software update, it will automatically appear on your device when you have the latest version of the app downloaded.

From our perspective, we have our own remote monitoring facilities, so we can perform changes or upgrades to radios via our TRBOCALL system - without the need to visit site locations and take your ATEX radios into our workshop. 

We can upload changes and send them to all individual radios over the air and when they are turned on, the changes are instantly made. We can also view which radios have been upgraded, giving you peace of mind as to what what’s been fixed or improved. 

Maintaining success

Like the surroundings you work in, maintenance is an important element of a radio device working efficiently – especially from a software perspective. One of the most common mistakes a business faces when they purchase ATEX radios is not knowing how to maintain them properly, or ensure digital software is up to date. 

Keeping software up to date is crucial in such a digital age. With the Internet of Things transforming the capabilities of physical objects and devices, it’s important that progress isn’t hampered by a digital ATEX radio not being programmed in the right way. 

Ensuring software is always up to date, has the following benefits: 

  • Improved performance 
  • Bug fixes
  • Enhanced security
  • Latest available features

Taking over the airwaves

Given the benefits of being able to make improvements and updates from a remote location that serves end users located elsewhere, it’s no surprise to see OTAP rising in popularity. 

According to statistics from Statista, the global over-the-air market was projected to be worth £2.6 billion in 2020, and by 2027 that figure will rise to £7.5 billion. This estimated financial climb is down to the existing popularity of OTAP in telecommunications and the emerging trend of the automotive sector using it as a way of updating a car’s firmware and software to keep it in state-of-the-art condition. 

Take Tesla as a prime example. They adopted the technology way back in 2012 and have used it ever since to keep their cars safer and more capable as time goes on. With the technology in their armour, Tesla have found practical use for all kinds of situations. 

One of these being ‘Dog Mode’ – which is a feature that controls the climate of the car when a dog is left in the vehicle waiting for its owner. Cool in both senses of the word. 

Their ability to make software and firmware updates a seamless process for the driver has resulted in a situation where the rest of the industry is playing catch-up. 

By 2028, Ford plans to have 33 million OTAP-cable vehicles on the market – bringing more and more road users into the world of software applications and exciting features. 

Software and customer care

Highlighting the emerging popularity of OTAP in the automotive sector wasn’t to entice you into buying a new set of wheels – it was more to showcase how powerful and practical the solution can be. 

It can be used to serve pretty much any digital purpose where software, firmware and feature applications are concerned. For us, it means we can programme radios ‘from the cloud’ and our customers the advantage of access to the latest software and features for their digital ATEX radios. 

By programming their radios via OTAP, customers receive real-time improvements and enhancements to their devices, and they also save money by us not having to visit site locations on a regular basis to re-programme the radios. 

We have a team of experts who carry out OTAP changes – and they can advise you on the capabilities your digital ATEX radios can have. 

Book a FREE demonstration

If you would like to find out more about OTAP, and all the other services we provide, then book a FREE demonstration of our ultra-smart TRBOCALL system today.

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See What Our Clients Say

Whitby Seafoods

“Eemits Communications has been a long-time partner of Whitby Seafoods. Their single-site conventional digital repeater system has driven daily efficiency and given us greater on-site access control. We appreciate their continued commitment to customer satisfaction and look forward to what the future holds.” 

Teesside Park

"We have a great and longstanding working relationship with Eemits and they have always ticked every box. They offer an excellent, friendly and reliable service.

Eemits have a great understanding of the park and its needs for the customer and our retailers. With a positive can-do attitude, they never say no."

Middlesbrough Council

"We started working with Eemits following on from a recommendation from another customer. They provided us with a solution that suits our needs and they continue to supply the best service with no issues.

Eemits is a professional, friendly and reliable company."

Lucite International

"Eemits continue to provide us with a great supportive service consistently being very helpful. The whole team is great and it's very clear the staff have a great knowledge of the products and are happy to pass this on.

Eemits is a great company."

Huntsman Pigments and Additives

"The service offered by Eemits is second to none, we have a great working relationship with them and the contract we have is good value for money."

Hitachi Rail Europe

"We needed two-way radios for the guys on the test track and something that was scalable. The solution Eemits provided was far superior in comparison to other competitors offerings.

Everything is done in-house and the service and sales department is particularly good. As masters in their field they are extremely knowledgeable."

Go North East

"Eemits dedicate a lot of time to us as a customer - we feel like we get a personal touch. They're excellent and go above and beyond. They'll put the work in - i.e. training users.

Good quality, good people, good team, all of who are positive about their company. They demonstrate real passion."


"The quality of service that Eemits provides is excellent. The team is very knowledgeable and they offer high quality products. The TRBOCALL solution fitted meets our site requirements and upgrades our technology.

Lone worker function is particularly useful allowing us to monitor our staff ensuring they are safe at all times."

ATC Liverpool

"Eemits Communication is friendly, professional and competitive. They are excellent and their workmanship and knowledge is great.

Eemits attitude sets them apart - no problem is too big"

North Tees Hospital

"Prior to the installation of our current system onsite communications were poor. Eemits Communications offered us guidance and advice on the different technologies available and delivered a highly effective system on time and within our budget. Its success has led to other departments using the system."

Hartlepool Power Station

"Eemits Communications Ltd have been involved in work at Hartlepool Power Station for over 10 years now. During this time they have installed an Aerial network through our buildings to enable more efficient internal radio communications.

I have found the staff highly professional at all times and willing to provide help whenever they can, I would have no hesitation in recommending this company."

Cummins Turbo Technologies

"Having previously worked with Eemits, we knew that we were dealing with a supplier that we could trust and one that could help us to significantly increase the safety of our lone workers with its unique solutions.

The equipment supplied by Eemits is excellent. We have been greatly impressed by the knowledge and skills of their engineers who have carried out the onsite surveys and installation of the system.

Eemits came up with an innovative approach to overcome challenges that we had with installing a system with the structure of our building, and as such, the quality of radio frequency is outstanding."

Falck Fire Services

"The service delivered by Eemits has been excellent and we have developed a very good working relationship over the years.

As a local business to Falck Fire Services they can respond to faults or general requests very quickly - which is very important in our line of work - whereas similar suppliers have a greater response time.

TRBOCALL is an overall platform that has made a massive improvement to our communications in comparison to the analogue system that we had been using for many years. It provides us with many different applications that can be utilised across the business.

Since introducing TRBOCALL we have seen significant improvements related to safety and in our communications itself, which is critical to our operations."