Education: Use Voice Recording Audit Reports to Record and Report Incidents Accurately
Recording and reporting incidents and accidents as an educational facility is arguably one of the hardest things to get right as responsible people for your students and your staff.
We say this because so much can happen throughout the day – as hundreds, if not thousands, of students go from classroom-to-classroom and staff carry out a variety of tasks across a large amount of space.
This makes it difficult to know exactly what happened, where it happened, and why it happened. That’s why this week, in our Education Pain Points series, we focus on voice recording audit reports and how you can utilise voice recording to better serve the way you record and report incidents or accidents, from an accuracy and training perspective.
Voice Recording Audit Reports
How does voice recording on a two-way radio work?
Using a smart piece of software, radio-to-radio conversations are recorded and allow end users to have the additional use of the data gathered from their radio transmissions. Network administrators can then record, log, and playback any individual or group call.
Both local and wide area channels can be monitored and accessing the radio data is done by an intuitive desktop application.
By recording radio conversations, you can use the information to:
• Review what’s been said to understand what happened
• Minimise legal liability for specific incidents
• Improve accountability by reviewing the response of end users
• Enhance audit trails with the audio data collected
Going back to the scene
Being able to record and play back audio recordings of individual or group recordings means you can go back to the scene of incident just moments after it’s happened – from an investigative point of view.
Having the advantage of being able to piece together exactly what happened from a communication point of view (within seconds of something happening) will be beneficial for accurate reporting.
For training purposes
Not only is it beneficial for reporting and recording purposes, but having saved conversations, and knowing where and when they happened, will allow you to tailor your training and identify key learning opportunities to minimise the risk of common events taking place in the future.
The need for accuracy
Like every other sector in the UK, responsible people in Education must follow certain health and safety guidelines and regulations when it comes to incidents and accidents.
For specific types of incidents, educational facilities must follow the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR). This includes serious workplace accidents, occupational diseases and specified dangerous occurrences (near misses).
Looking at the most available statistics, 53,000 non-fatal injuries to workers took place between 2018 and 2021.
Approximately 43,000 of the injuries had up to seven days absence, with the remaining 10,000 having over seven days absence. From a staffing perspective, as many absences as possible need to be avoided – which also rings true from a duty of care point of view, for both students and staff.
Having a solution in place that allows you to accurately monitor and record incidents will help you identify areas for improvement and will give education and health and safety leaders are better understanding of where your facility may need training or support to minimise future risk.
A duty of care
One of the most important elements of accurate recording and reporting is the duty of care education leaders have when it comes to students and staff.
Being able to act upon reliable voice data and audit trails will not only allow you to understand what’s happened during a serious situation, but you will be able to learn from it quickly and put measures in place to prevent it happening again.
This will give everyone from your staff to HSE leaders assurances that your facility is a safe, productive, and efficient place for everyone to be.
If you can highlight that you’ve reduced the amount of incidents and accidents that take place because of utilising voice recording software, then you’re heading in the right direction as responsible employers and leaders.
Book a FREE Demonstration
Want to find out how voice recording, and audit reports, can aid the accuracy of your recording and reporting of incidents and accidents?
Book a FREE demonstration of our award-winning TRBOCALL system and we’ll show you how it works and how it will benefit your facility going forward.
Complete our online enquiry form, via our contact us page, and we’ll arrange a demonstration at a time that suits you.
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