Utilities: Are You Communicating Effectively on Different Devices?
21/06/2022
We live in a world where staying connected with each other has become an essential part of our lives. And as technology has advanced so has the ease in which we’re able to stay in touch.
You can now have a two-way conversation via devices that previously never served this purpose, such as a watch or even a doorbell.
For businesses the end goal might not be to say “I’ll be two seconds” before taking collection of a delivery, but the purpose remains the same – the ease of staying in touch at all times.
Today, as part of our Utilities Pain Points series, we look at how you can implement a solution where on-the-go workers can stay in touch with radio users on site to keep communication and operational production flowing.
A smart solution is needed
The importance of teams staying connected is visible by the environment in which they operate. It’s often potentially dangerous or hazardous, and at the same time comes with a lot of pressure to supply the demand it has on a 24/7 basis.
But constant connectivity is not always straightforward to come by. Businesses within the energy and utilities sector often operate in remote areas. Think of wind farms, nuclear power plants, water treatment plants, and they’ll often be off the beaten track.
You also have workers coming and going from site, who have a necessity to stay in touch with staff whilst on the go.
So, what’s the solution? Well, the solution is the use of a smartphone app that can allows a mobile phone to act exactly like a two-way radio.
Staying connected, wherever you are
If you picture a scenario where one worker is stationery carrying out vital tasks and another is on the move in a supervisor-type role, then you’ll begin to understand how a smartphone app fits into what we are talking about.
To connect your workforce together via different devices, download a Push-to-Talk Mobile Client app to an Android or iOS work phone, and it will create two-way radio-style capabilities.
The software will enable your smartphone devices to talk to two-way radio users, talk groups and dispatchers, giving you seamless connectivity between workers.
The app features a Push-to-Talk button that will connect you to compatible digital two-way radios that have 3G, 4G, or WiFi connection. The software also supports the following features:
• Group and private calls
• Emergency calls
• Call history and call recording
• Request to Talk
• Text messages (between smartphone and full keypad radio)
• Dispatcher intercom
• Online location and maps
• Job ticketing
Zero time for downtime
The sector is one of the most talked about in the country and has a spotlight that never seems to disappear. Over the last few years, the focus has been on how the country can ramp up its sustainability efforts by achieving the 2050 Net Zero target.
The Net Zero strategy has led to a boom in the sector, particularly in the renewable energy market. Wind farms, solar farms, and waste-to-energy plants have taken centre stage across the UK – with each facility under pressure to deliver green energy solutions to homes and businesses.
And whilst the 2050 target is currently 28 years away from reaching its deadline, the work has already started – and needs to continue – for the nice, round figure to be reached.
In 2020, almost 50 percent of Britain’s electricity was being produced by zero carbon power sources, so the statistics are there to back up the importance of the sector.
This shows how important it is for businesses within the industry to ensure they have efficient operations. Something that’s been magnified even more by the cost-of-living crisis. If your workers are to thrive in their environment, they need to have the right communication solution in place.
Having a smartphone app , hat can directly communicate with digital two-way radio devices, will help to keep everyone connected, especially when some workers will use a mobile and others will use a radio device.
This level of connectivity can power efficiency and productivity, whilst boosting worker safety at the same time.
Book a FREE demonstration of TRBOCALL
To understand more about how a smartphone app solution fits into your business needs, then book a FREE demonstration of our award-winning TRBOCALL today. Simply complete our contact us form and we’ll be in touch to arrange a time that suits you.
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