Eemits enhances coverage for ATEX customer with TRBOCALL Capacity Max solution
27/02/2024
Eemits Communications has boosted on-site communication coverage for an existing ATEX customer - by connecting another one of their sites to our TRBOCALL Capacity Max system.
The site, based in Teesside, had been experiencing coverage issues - and the company (who specialise in fertiliser manufacturing) wanted the same reliable coverage experienced at a sister site located in close proximity.
To achieve the desired results, a TRBOCALL Capacity Max solution was created, compromised of the following:
- 2x Motorola SLR5500 UHF repeaters to deliver cost-effective, reliable coverage.
- 2x 6-cavity duplexers to complement the repeaters on site - helping to maximise reach and reliability.
- 2x antennas, fixed in key areas on the site to ensure maximum reach of communication coverage.
- Motorola ATEX radios, deployed from sister site, to be used by key staff members - equipping them with the latest software and features.
- 4-6 hour battery back up solution in the event of power failure - ensuring the system has an active 'Plan B', adding an additional layer of redundancy.
- Capacity Max DMR Tier III software licences and OFCOM technically assigned licence - giving the end user access to Tier III technology and the right level of security for a licenced radio system.
Service support with Eemits
The Teesside-based site also benefits from a comprehensive Managed Service contract. This is inclusive of:
- Enhanced warranty for both SLR5500 repeaters
- Eemits preventive maintenance - which involves an annual site check to ensure coverage and equipment is performing as expected.
- Business hours reactive maintenance - this includes on-site infrastructure failures, adhered to within an agreed SLA.
- Business hours telephone technical support - the Eemits team is on hand to answer to provide assistance and system support during the working day.
Want to find out more about our ATEX solutions?
Contact us today by filling out our online form, or alternatively call us on 0800 328 0100, between 8:30am and 5:15pm - Monday to Friday.
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See What Our Clients Say
“Eemits Communications has been a long-time partner of Whitby Seafoods. Their single-site conventional digital repeater system has driven daily efficiency and given us greater on-site access control. We appreciate their continued commitment to customer satisfaction and look forward to what the future holds.”
"We have a great and longstanding working relationship with Eemits and they have always ticked every box. They offer an excellent, friendly and reliable service.
Eemits have a great understanding of the park and its needs for the customer and our retailers. With a positive can-do attitude, they never say no."
"We started working with Eemits following on from a recommendation from another customer. They provided us with a solution that suits our needs and they continue to supply the best service with no issues.
Eemits is a professional, friendly and reliable company."
"Eemits continue to provide us with a great supportive service consistently being very helpful. The whole team is great and it's very clear the staff have a great knowledge of the products and are happy to pass this on.
Eemits is a great company."
"The service offered by Eemits is second to none, we have a great working relationship with them and the contract we have is good value for money."
"We needed two-way radios for the guys on the test track and something that was scalable. The solution Eemits provided was far superior in comparison to other competitors offerings.
Everything is done in-house and the service and sales department is particularly good. As masters in their field they are extremely knowledgeable."
"Eemits dedicate a lot of time to us as a customer - we feel like we get a personal touch. They're excellent and go above and beyond. They'll put the work in - i.e. training users.
Good quality, good people, good team, all of who are positive about their company. They demonstrate real passion."
"The quality of service that Eemits provides is excellent. The team is very knowledgeable and they offer high quality products. The TRBOCALL solution fitted meets our site requirements and upgrades our technology.
Lone worker function is particularly useful allowing us to monitor our staff ensuring they are safe at all times."
"Eemits Communication is friendly, professional and competitive. They are excellent and their workmanship and knowledge is great.
Eemits attitude sets them apart - no problem is too big"
"Prior to the installation of our current system onsite communications were poor. Eemits Communications offered us guidance and advice on the different technologies available and delivered a highly effective system on time and within our budget. Its success has led to other departments using the system."
"Eemits Communications Ltd have been involved in work at Hartlepool Power Station for over 10 years now. During this time they have installed an Aerial network through our buildings to enable more efficient internal radio communications.
I have found the staff highly professional at all times and willing to provide help whenever they can, I would have no hesitation in recommending this company."
"Having previously worked with Eemits, we knew that we were dealing with a supplier that we could trust and one that could help us to significantly increase the safety of our lone workers with its unique solutions.
The equipment supplied by Eemits is excellent. We have been greatly impressed by the knowledge and skills of their engineers who have carried out the onsite surveys and installation of the system.
Eemits came up with an innovative approach to overcome challenges that we had with installing a system with the structure of our building, and as such, the quality of radio frequency is outstanding."
"The service delivered by Eemits has been excellent and we have developed a very good working relationship over the years.
As a local business to Falck Fire Services they can respond to faults or general requests very quickly - which is very important in our line of work - whereas similar suppliers have a greater response time.
TRBOCALL is an overall platform that has made a massive improvement to our communications in comparison to the analogue system that we had been using for many years. It provides us with many different applications that can be utilised across the business.
Since introducing TRBOCALL we have seen significant improvements related to safety and in our communications itself, which is critical to our operations."