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Primary School Renews Managed Service Contract

19/01/2024
Eemits Requalifies for SafeContractor Accreditation

A primary school based in Gateshead has renewed its Managed Service with Eemits Communications, and in the process has upgraded their fleet of two-way radios to the new MOTOTRBO R2

The new Motorola R2 solution

The primary school had been using the Motorola DP1400 to communicate effectively on site, but the popular model was discontinued in July 2023 and subsuquently replaced by the new R2. 

Dubbed the "ultimate workhorse", the R2 has key characteristics of its predecesor, but is 15 per cent lighter, more rugged, has superior coverage range and an improved battery life. 

It made it the perfect choice for the school to use, as it has a familiar look and feel to the DP1400, but with the added bonus of being more modern and smarter. 



The benefit of long-term radio hire

Being on a Managed Service contract means the school hires their radios over a 60-month period. During this time, the radios are on their own secure, licenced frequency - which helps to reduce potential safeguarding and GDPR issues surrounding sensitive conversations. 
Hiring the radios also means the school's fleet of devices are futureproofed - which is evidenced by the upgrade from the DP1400 to the R2.

The Managed service also covers software updates for five years, so the devices always operate with the latest features and security. 

From a service and support point of view, the school benefits from preventive maintenance as standard. This involves an Eemits engineer going to site to make sure coverage is as it should be and the manufacturer's devices are working as expected. 

Not only that, they get access to business hours telephone support and we manage the OFCOM licence process for them - offering a hassle-free, support-centric service as standard. 

The school can move forward with new two-way radios and a Managed Service that helps them spread the cost of paymens and give them sound peace of mind that everything is taken care of. 

If you're interesting in hearing more about the Eemits Managed Service, then you should contact us today or call us on 0800 328 0100, between 8:30am and 5:15pm Monday to Friday. 

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See What Our Clients Say

Whitby Seafoods

“Eemits Communications has been a long-time partner of Whitby Seafoods. Their single-site conventional digital repeater system has driven daily efficiency and given us greater on-site access control. We appreciate their continued commitment to customer satisfaction and look forward to what the future holds.” 

Teesside Park

"We have a great and longstanding working relationship with Eemits and they have always ticked every box. They offer an excellent, friendly and reliable service.

Eemits have a great understanding of the park and its needs for the customer and our retailers. With a positive can-do attitude, they never say no."

Middlesbrough Council

"We started working with Eemits following on from a recommendation from another customer. They provided us with a solution that suits our needs and they continue to supply the best service with no issues.

Eemits is a professional, friendly and reliable company."

Lucite International

"Eemits continue to provide us with a great supportive service consistently being very helpful. The whole team is great and it's very clear the staff have a great knowledge of the products and are happy to pass this on.

Eemits is a great company."

Huntsman Pigments and Additives

"The service offered by Eemits is second to none, we have a great working relationship with them and the contract we have is good value for money."

Hitachi Rail Europe

"We needed two-way radios for the guys on the test track and something that was scalable. The solution Eemits provided was far superior in comparison to other competitors offerings.

Everything is done in-house and the service and sales department is particularly good. As masters in their field they are extremely knowledgeable."

Go North East

"Eemits dedicate a lot of time to us as a customer - we feel like we get a personal touch. They're excellent and go above and beyond. They'll put the work in - i.e. training users.

Good quality, good people, good team, all of who are positive about their company. They demonstrate real passion."

Chemoxy

"The quality of service that Eemits provides is excellent. The team is very knowledgeable and they offer high quality products. The TRBOCALL solution fitted meets our site requirements and upgrades our technology.

Lone worker function is particularly useful allowing us to monitor our staff ensuring they are safe at all times."

ATC Liverpool


"Eemits Communication is friendly, professional and competitive. They are excellent and their workmanship and knowledge is great.

Eemits attitude sets them apart - no problem is too big"

North Tees Hospital


"Prior to the installation of our current system onsite communications were poor. Eemits Communications offered us guidance and advice on the different technologies available and delivered a highly effective system on time and within our budget. Its success has led to other departments using the system."

Hartlepool Power Station

"Eemits Communications Ltd have been involved in work at Hartlepool Power Station for over 10 years now. During this time they have installed an Aerial network through our buildings to enable more efficient internal radio communications.

I have found the staff highly professional at all times and willing to provide help whenever they can, I would have no hesitation in recommending this company."

Cummins Turbo Technologies

"Having previously worked with Eemits, we knew that we were dealing with a supplier that we could trust and one that could help us to significantly increase the safety of our lone workers with its unique solutions.

The equipment supplied by Eemits is excellent. We have been greatly impressed by the knowledge and skills of their engineers who have carried out the onsite surveys and installation of the system.

Eemits came up with an innovative approach to overcome challenges that we had with installing a system with the structure of our building, and as such, the quality of radio frequency is outstanding."

Falck Fire Services

"The service delivered by Eemits has been excellent and we have developed a very good working relationship over the years.

As a local business to Falck Fire Services they can respond to faults or general requests very quickly - which is very important in our line of work - whereas similar suppliers have a greater response time.

TRBOCALL is an overall platform that has made a massive improvement to our communications in comparison to the analogue system that we had been using for many years. It provides us with many different applications that can be utilised across the business.

Since introducing TRBOCALL we have seen significant improvements related to safety and in our communications itself, which is critical to our operations."