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ATEX: Why Your Workers Need Voice Activation to Operate Machinery

Eemits Requalifies for SafeContractor Accreditation

Working on a chemical site or a refinery isn’t your typical 9-5 office job. Roles involve less time spent at a desk and more time operating machinery or dangerous equipment - ensuring processes that involve potentially dangerous chemicals don’t fall over. 

As part of our 12 ATEX Pain Points series, we’ve been delving deeper into the problems chemical manufacturers face when it comes to site safety, productivity, and efficiency. 

Today’s focus is on being able to operate machinery and talk at the same time, via something that has become an ever-growing global trend - voice activated communication. 

Voice Activated Communications

In order for workers to operate machinery and engage in two-way communication, they need to 1. Be able to multi-task as safely as possible and 2. Have access to a smart solution that will allow workers to do two things at once. 

Known as VOX (Voice Activated Communications), this smart feature allows workers to respond to a request over a radio without the need to press a button. By using a hands-free compatible headset, workers can simply use their voice to interact with another radio user – giving them more freedom and flexibility to carry out important tasks without having to stop. 

The benefits of using VOX: 

Easier and safer to multi-task

Uninterrupted two-way communication

Keeps productivity levels high

Allows workers to react and respond quickly to incidents

Hands-free and hands-on

Being hands-free in a hands-on job may sound like the opposite of what you’re trying to achieve, but when it comes to two-way communication it’s a pro rather than a con. 

Not just from a productivity point of view, but from a safety one too. No worker should reach for their two-way radio device when they’re operating dangerous equipment as it reduces concentration levels and puts others in danger too. 

This is why voice-activated solutions are so important. Especially when you see that 14 fatalities – where someone came into contact with moving machinery – were recorded by the Health and Safety Executive (HSE) in 2020/2021. 

Having your voice heard

The rise in smart technology has seen a rise in demand for voice activated communication. You no longer have to lift a finger to play your favourite song or set a reminder to buy a pint of milk. 

And such is the popularity of voice-activated software, that the market (valued at £7.75 billion in 2020) is expected to be worth £19.6 billion by 2026 – with tech giants such as Amazon, Apple and Google all investing heavily in their digital voice assistant applications. 

For chemical manufacturers, investment in voice-activated devices or headsets isn’t to cater for the hip shakers or brew makers, but instead, it’s designed to provide workers with a solution that allows them stay productive and as safe as possible at work. That’s something that has a priceless market value. 

Trust the process

In the European Chemical Industry’s Facts & Figures 2021, it’s documented that Europe’s share of the global chemical market dropped by half from 1999 to 2019, with the US and China dominating the production league table. 

Add into the pot, a serious dip in chemical production around March 2020 time, and you start to realise that it’s a game of catch-up for the industry. The battle against economic uncertainty - to rediscover the success off decades gone by – goes on, but small improvements can be made. 

Success often comes down to process and production working in harmony with each other. Key to this, are the workers who operate machinery and equipment to speed the production process along – often referred to as process operators. 

In the US, more than 32,000 people are employed as a process operator, with a similar picture in the UK, where the average salary for this role is 21.6% above the national average – indicating the value employers see in its purpose. 

If you arm your workers with a solution like VOX, then you may well find that they can be more productive on the job, whilst ensuring their safety at all times when operating dangerous machinery and equipment. 

Book a FREE demonstration

If you would like to find out more about how VOX can help boost productivity and safety for your workers, then book a FREE demonstration of our ultra-smart TRBOCALL system today.

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See What Our Clients Say

Whitby Seafoods

“Eemits Communications has been a long-time partner of Whitby Seafoods. Their single-site conventional digital repeater system has driven daily efficiency and given us greater on-site access control. We appreciate their continued commitment to customer satisfaction and look forward to what the future holds.” 

Teesside Park

"We have a great and longstanding working relationship with Eemits and they have always ticked every box. They offer an excellent, friendly and reliable service.

Eemits have a great understanding of the park and its needs for the customer and our retailers. With a positive can-do attitude, they never say no."

Middlesbrough Council

"We started working with Eemits following on from a recommendation from another customer. They provided us with a solution that suits our needs and they continue to supply the best service with no issues.

Eemits is a professional, friendly and reliable company."

Lucite International

"Eemits continue to provide us with a great supportive service consistently being very helpful. The whole team is great and it's very clear the staff have a great knowledge of the products and are happy to pass this on.

Eemits is a great company."

Huntsman Pigments and Additives

"The service offered by Eemits is second to none, we have a great working relationship with them and the contract we have is good value for money."

Hitachi Rail Europe

"We needed two-way radios for the guys on the test track and something that was scalable. The solution Eemits provided was far superior in comparison to other competitors offerings.

Everything is done in-house and the service and sales department is particularly good. As masters in their field they are extremely knowledgeable."

Go North East

"Eemits dedicate a lot of time to us as a customer - we feel like we get a personal touch. They're excellent and go above and beyond. They'll put the work in - i.e. training users.

Good quality, good people, good team, all of who are positive about their company. They demonstrate real passion."


"The quality of service that Eemits provides is excellent. The team is very knowledgeable and they offer high quality products. The TRBOCALL solution fitted meets our site requirements and upgrades our technology.

Lone worker function is particularly useful allowing us to monitor our staff ensuring they are safe at all times."

ATC Liverpool

"Eemits Communication is friendly, professional and competitive. They are excellent and their workmanship and knowledge is great.

Eemits attitude sets them apart - no problem is too big"

North Tees Hospital

"Prior to the installation of our current system onsite communications were poor. Eemits Communications offered us guidance and advice on the different technologies available and delivered a highly effective system on time and within our budget. Its success has led to other departments using the system."

Hartlepool Power Station

"Eemits Communications Ltd have been involved in work at Hartlepool Power Station for over 10 years now. During this time they have installed an Aerial network through our buildings to enable more efficient internal radio communications.

I have found the staff highly professional at all times and willing to provide help whenever they can, I would have no hesitation in recommending this company."

Cummins Turbo Technologies

"Having previously worked with Eemits, we knew that we were dealing with a supplier that we could trust and one that could help us to significantly increase the safety of our lone workers with its unique solutions.

The equipment supplied by Eemits is excellent. We have been greatly impressed by the knowledge and skills of their engineers who have carried out the onsite surveys and installation of the system.

Eemits came up with an innovative approach to overcome challenges that we had with installing a system with the structure of our building, and as such, the quality of radio frequency is outstanding."

Falck Fire Services

"The service delivered by Eemits has been excellent and we have developed a very good working relationship over the years.

As a local business to Falck Fire Services they can respond to faults or general requests very quickly - which is very important in our line of work - whereas similar suppliers have a greater response time.

TRBOCALL is an overall platform that has made a massive improvement to our communications in comparison to the analogue system that we had been using for many years. It provides us with many different applications that can be utilised across the business.

Since introducing TRBOCALL we have seen significant improvements related to safety and in our communications itself, which is critical to our operations."